Freddy Flores

Next certification goals: CompTIA CySA+ and Cisco CCNA Planned

Also listed on my resume: Cisco Switching, Routing, and Wireless Essentials (CCNA coursework).

A little of my professional background.

Rider University · OIT

IT Assistant

• Resolve ServiceNow tickets in a 4,000+ user environment, troubleshooting Windows, hardware and software, account access, MFA, printing, and connectivity.
• Diagnose TCP/IP, DNS, DHCP, Wi-Fi, and endpoint connectivity issues; document resolutions and escalate complex incidents to specialized OIT teams.

Sep 2026 – Present

Rider University · RIECI

Technology & Product Fellow

• Collaborate with technology clients including Unleashed Worldwide, NextGenEdu, and Minding Our Business to evaluate technology and product solutions.
• Evaluate NextGenEdu’s SOL AI platform through testing of AI interactions, prompting, UI/UX, onboarding, accessibility, and product features.

Jul 2026 – Present

Huawei

IP Engineer Assistant Intern

• Supported network documentation and equipment setup, using Huawei router CLI for configuration, monitoring, and troubleshooting.
• Gained hands-on experience with routing, switching, IP networking, and network infrastructure.

Jun 2022 – Aug 2022

• DAIS Vice President · Data Analytics & Information Systems Club, Rider University (2026 – Present)
• Technology & Cybersecurity Peer Mentor · Rider University (2026 – Present)

I tutor technology and cybersecurity students on technical concepts and certification preparation.

A place for my labs, projects, and research.

Explore my completed Azure monitoring lab and other hands-on work. Entries marked Placeholder are future projects.

Wazuh SOC Home Lab

I built a Wazuh monitoring lab, created a custom process-detection rule, and verified alerts for failed logons and file changes on Windows.

Completed learning project

Azure Activity Monitoring and Incident Investigation with Microsoft Sentinel

I built an Azure monitoring workflow, tested a Sentinel detection, and followed controlled activity from source logs through incident resolution.

Completed lab

Network Security Lab

A space for a future write-up on networking and security controls.

Placeholder

SmartClass

Project scope and details have not yet been supplied.

Placeholder

Internship Watch

Project scope and details have not yet been supplied.

Placeholder

AI Security Research

A space for future research notes at the intersection of AI and security.

Placeholder

Learning through the cybersecurity community and campus experiences.

BSides NYC 2026

I attended BSides NYC to explore cybersecurity beyond my own labs, with sessions on identity infrastructure and cloud-hosted honeypots.

Conference attendance

My foundations and areas of interest.

Let’s talk cybersecurity, IT, or networking.

• Email ([email protected])
• LinkedIn
• GitHub
• Resume